This policy explains how Dr. Import processes personal data when you use swisscarbuyer.ch. It follows the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).
Controller
Dr. Import, Rue de Morges 22, 1023 Crissier, Switzerland. Email: info@dr-import.ch
Data you send us
When you use the quote form, email or WhatsApp, we process your name, contact details, destination country, the listings you send and your message. We use this data only to answer your request, prepare a quote and carry out your order. The legal bases are the preparation and performance of a contract and, where required, your consent.
Hosting and server logs
This website is hosted by Infomaniak Network SA in Switzerland. When you visit a page, the server records technical data such as IP address, date and time, the page requested and your browser type. This data is needed to deliver the website securely and is deleted after a short period.
Cookies and tracking
This website does not use advertising or tracking cookies. It does not load fonts or scripts from third-party servers. Your language choice may be stored in your browser so we can show the right language.
Sharing data
To carry out your order, we share the necessary data with sellers, transport companies, insurers, shipping agents and customs authorities. Some of them may be located outside Switzerland; in that case we share only what the task requires. We do not sell your data.
Storage period
We keep request data as long as needed to answer you, and order data as long as Swiss law requires us to keep business records.
Your rights
You can ask for access to your data, its correction or deletion, object to its processing and, where the GDPR applies, ask for data portability and complain to a supervisory authority. In Switzerland, the authority is the Federal Data Protection and Information Commissioner (FDPIC). Write to info@dr-import.ch to use your rights.